Customer’s Own Material Service
- Craft Around Your Fabric
- Seamless Custom Process
Customer’s Own Material Service
- Craft Around Your Fabric
- Seamless Custom Process
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Use this text to answer questions in as much detail as possible for your customers.
-
Customer Support
Use this text to answer questions in as much detail as possible for your customers.
-
FAQ’s
Use this text to answer questions in as much detail as possible for your customers.
-
Contact Us
Use this text to answer questions in as much detail as possible for your customers.
Bring your own fabric to Draperfect. Through our C.O.M. (Customer's Own Material) service, your chosen textile is transformed into bespoke window treatments and home furnishings, crafted to your exact specifications.
Available for: drapery, Roman shades, valances and cornices.
How it works
Submit your product specifications and fabric details to place your order. Once your fabric arrives, our artisans will tailor it into a beautifully finished piece.
Please note
- For Day & Night Roman Shades and Valanced Day & Night Roman Shades, the sheer layer is made from Draperfect's standard sheer fabric.
- Lining can be added to the fabric layer only, not to the sheer layer.
- When preparing your fabric for pickup, fold it neatly and pack it flat in a securely sealed rectangular box. This helps avoid additional handling or oversize fees.
Return
Due to the bespoke nature of our made to order products, all sales are final. Check our Return & Refund Policy.
FAQs
How do I send my fabric?
Draperfect arranges a convenient pickup from your location. If you have special requirements or prefer to use your own carrier, please contact us.
How should I pack my fabric?
Fold fabric neatly, add moisture-resistant protection, and pack flat in a securely sealed rectangular box. Avoid rolls, loose wrapping, or irregular packaging, which may incur extra shipping fees.
How much fabric do I need?
After placing your C.O.M. order, email support@draperfect.com. We’ll confirm the yardage needed for your project.
How do I measure for my order?
Use our Drapery Measurement Finder for curtains or Shade Measurement Finder for Roman shades.
How many Trim Service items should I order?
Add one Trim Service item per Draperfect product you want to customize. For five products, add five items.
Can you return my leftover fabric?
Yes. Let us know before production, and we’ll return any leftover fabric with your finished products.